Privacy Policy

1. Information We Collect

Crown Play CA does not require account registration and does not collect personal identifying information such as your name, address, or payment details. However, certain technical and usage information is collected automatically when you visit the platform:

• Log data: When you access our website, our servers may record your IP address, browser type and version, operating system, referring URL, pages visited, and the date and time of your visit.
• Cookies and local storage: We use cookies and browser local storage to remember your cookie consent preference and to support basic site functionality. Details are provided in Section 4 below.
• Analytics data: Aggregated, anonymised information about how visitors interact with the platform may be collected through analytics tools. This data does not identify individual users.

2. How We Use Information

The information collected through your use of Crown Play CA is used for the following purposes:

• To operate and maintain the platform, ensuring that pages and games load correctly.
• To monitor overall usage patterns and improve the user experience.
• To remember your cookie preferences so you are not repeatedly prompted.
• To diagnose and resolve technical issues that may affect site performance.
• To respond to any support enquiries you submit by email.

We do not use any collected data for targeted advertising, profiling, or sale to third parties.

3. Legal Basis for Processing

Where applicable under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), we rely on the following bases for processing information:

• Legitimate interest: Processing anonymised technical data necessary to operate and improve the platform.
• Consent: Placing analytics cookies only after you have accepted our cookie notice.
• Legal obligation: Retaining minimal records as required to comply with applicable law.

4. Cookies and Local Storage

We use the following types of cookies and browser storage mechanisms:

• Essential cookies: Required for the platform to function correctly. These store your cookie consent choice and cannot be disabled without affecting core site functionality.
• Analytics cookies: Collected only after you provide consent via our cookie banner. These are used to understand how visitors navigate the site. They are anonymised and do not track personal identity.

You can manage or delete cookies at any time through your browser settings. Disabling all cookies may affect certain aspects of the site experience. Accepting our cookie banner on your first visit constitutes consent to the use of non-essential cookies as described above.

5. Third-Party Services

Crown Play CA may use third-party tools and services to support platform operations. These may include analytics providers and game software companies. Each third-party service operates under its own privacy policy, and Crown Play CA is not responsible for the data practices of external providers.

Game content is provided by third-party developers and is loaded through embedded frames. Interaction with those games may be subject to the data practices of the respective provider. We recommend reviewing the privacy documentation of any third-party provider whose content you access.

6. Data Retention

We retain technical log data only for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. Cookie consent preferences stored in your browser remain until you clear your browser data or they expire according to standard browser behaviour.

We do not store personal information on our own servers beyond what is incidentally collected in server logs, and we do not build user profiles or link browsing history to individuals.

7. Your Rights

Under applicable Canadian privacy legislation, you may have the right to:

• Request access to any personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information where we have no legal obligation to retain it.
• Withdraw consent for non-essential data processing at any time.

To exercise any of these rights, please contact us at the email address provided below. We will respond to verifiable requests within a reasonable timeframe in accordance with applicable law.

8. Children's Privacy

Crown Play CA is strictly for players 19 and older. We do not knowingly collect any information from individuals under 19. If you believe a minor has accessed this platform or provided information, please contact us immediately so we can take appropriate steps.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. Your continued use of Crown Play CA after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically.

10. Contact

For privacy-related questions or requests, contact us at: support@crownplayca.com